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Store Policy

INTRODUCTION 
In this privacy policy, "we" and "our" relates to SquideMakes, a Sole Trader company registered in [England and Wales].
"You" and "your" relates to the natural person reading this document that is: considering purchasing, has purchased from SquideMakes or is making an enquiry.

HOW WE USE YOUR PERSONAL DATA
We will use the personal information you supply to us in the course of submitting

an order for the purpose of fulfilling that order.
Along with, or instead of, placing an order you may have sent an enquiry to us, in which we will

use the information you've provided to respond to and answer the enquiry.
We may contact you by email or other means in relation to your order, for example: notifying you of delivery status, updating you on stock availability or informing you of changes with the order. You cannot opt out of these communications. We will never combine these communications with marketing promotions that you have a legal right to opt out of.


We may use your data for marketing purposes but will always provide a means for you to opt out. We may occasionally use the data you supplied, in our own Legitimate Interest, to send details of products and services that we believe may be of interest to you. We will never use your data in a way that conflicts with your own legal rights and interests.


To allow us to comlete your order and to ship it we share information with other third party providers, such as a payment gateway and delivery companies. their use of your data will be limited to the purpose of fulfilling your order.

PayPal

One of the Third Party payment services we use is PayPal. PayPal protects your financial information with industry-leading security and fraud prevention systems. You can read more about PayPal privacy policy here:  https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.

Royal Mail

We use Royal Mail as our main courier for the delivery of our products. You can read more about Royal Mail privacy policy here:  https://www.royalmail.com/privacy-notice.

Wix Payments
We also use wix as another form of payment collection. You can read more about Wix  privacy policy here: https://www.wix.com/about/privacy


WHAT DATA DO WE HOLD?
We hold the personal data that you supplied in the course of placing your order or enquiry.
The data normally consists of: product information, transactional information, fraud checking information, name, address, phone number, email, special delivery instructions and potentially other information to ensure the successful completion of your order.


We will not seek personal information from you relating to race, religion, political affiliation, trade union membership, sexual orientation, medical or genetic history and we ask you not to provide such information to us under any circumstances.

HOW WE HOLD YOUR PERSONAL DATA
We will retain the personal information you supply to us in the course of submitting an order or an enquiry, for the purpose of fulfilling that order, responding to or processing that enquiry.
If you place an order, we will retain an electronic copy of your invoice data for the period required by HMRC, after which we will delete it.


Your information will be: securely stored on hardware that has limited access to only relevant persons; and on a server maintained by a third party such as a web host. Whether held by us on our hardware, or on our behalf by a third party, it will be kept secure and protected from unauthorised access using all reasonable means.

CO-OPERATING WITH LEGAL AUTHORITIES
If requested, we will pass information about you (and if relevant, your business) to legal authorities who have the legal right to demand such data.

TARGETED ADVERTISING
We may source data from publicly available lists of contacts to use only to target advertising as described above and again under Legitimate Interest. We never use this data to directly contact you.
Our Legitimate Interest is to provide marketing information to people who have shown their interest in our products. We also have a Legitimate Interest in finding other, similar, people and we may use your email address or phone number to help find such people without any detrimental impact on you and our advertising suppliers similarly have a Legitimate Interest in displaying the most relevant ads.


The third-party processors that we use are large responsible companies or organisations and we are sure they have appropriate technical and organisational measures in place to protect your data. Many of these use sub-processors themselves such as cloud services like Amazon Web Services or Microsoft Azure to run their own services. In the case of payment processors, the entire banking infrastructure lies behind them and they pass data to Visa, Mastercard, other similar schemes, the relevant card issuer and acquirer. 

 

USE OF COOKIES 

Our website uses cookies to better the users experience while visiting the website. Cookies are small text files which are transferred from our web site and stored on your computer's hard drive. They are widely used in order to make web sites work, or work more efficiently, as well as to provide general usage information to web site owners. We use cookies for these reasons only and do not use them to collect any personal information about you.

By using and browsing this website, you consent to cookies being placed on your computer. If you prefer not to use cookies please disable them in your browser settings or refrain from using the site. To find out more about cookies in general, including how to manage and delete them, visit the All About Cookies Website.



YOUR RIGHTS
If you have engaged with us, but never placed an order, you may request the complete deletion of your details from our systems. Whether or not you have placed an order, you may request us never to contact you again, and we will comply with your request unless you make a further enquiry with us.
You have a number of rights in addition to those mentioned above, including access to the information ("the right to be informed"). If we process your data for marketing purposes on the basis of your Legitimate Interest, you have the right to object. You also have the right to withdraw your Consent to being marketed to, if you previously gave your Consent.
You have the right to see the data held about you and to receive a copy. You have the right to have any errors corrected. You have the right to ask and be told where your data came from. 
You can exercise any of these rights by contacting us using the details below. 
You have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk) if you believe any of your rights are being infringed.

HOW TO CONTACT US
If you have any questions or concerns, please do not hesitate to contact us through our contact us form 

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