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Shipping & Returns 

Dispatch times for Individual cards:

   - Orders placed on Monday to Friday are posted next day.

   - Orders placed on Saturday and Sunday are dispatched on Monday (unless it’s Bank Holiday).

   - Orders placed on Bank Holiday will be posted next working day.

UK SHIPPING

Royal Mail is used to deliver the cards in the UK.

FREE STANDARD DELIVERY - Your order will normally arrive within 2-4 working days from the dispatch day. This is 2nd class delivery with no tracking.*

1ST CLASS - Your order will normally arrive within 1-3 working days from the dispatch day. This is 1st class delivery with no tracking.*

THESE ARE ONLY DELIVERY ESTIMATES AND ARE NOT GUARANTEED 

INTERNATIONAL SHIPPING

Royal Mail is used to deliver the cards internationally 

STANDARD INTERNATIONAL - Your order will normally arrive within 7-14 (but can take longer) working days from the dispatch day. This is standard international delivery with no tracking.*

EXPRESS INTERNATIONAL - Your order will normally arrive within 3-10 working days from the dispatch day. This is Express delivery and comes with tracking and signature proof.*

THESE ARE ONLY DELIVERY ESTIMATES AND ARE NOT GUARANTEED 

CUSTOMS & IMPORT CHARGES

Customs and import duties are charged once the parcel reaches its destination country. Unfortunately, we have no control of these charges and any extra cost needs to be covered

by the customer.

Return & Exchange Policy

At SquidgeMakes I aim to exceed your expectations. I carefully produce your cards to the highest quality and describe my products in as much detail as possible to avoid any disappointment when they arrive.

Each card is custom made so sadly refunds cannot be made on any personalised cards, unless there has been an issue on my behalf. 

I do Strive to ensure that ever customer is happy with their final product though, and your more then welcome to contact me with any issues and I will make sure to resolve this issue with you.

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