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  • Returns/Refunds
    Because each card is made to order, all sales are final. I sadly cannot accept returns or exchanges.
  • How quick will my order arrive?
    UK ------------------- Items are typically made on the same working day - and sent the day after 2nd class: 2-3 days (working days) 1st class: 1-2 days (working days) contact me if you need this with a tracked uk service for a certain date. WORDLWIDE ------------------- Items are sent via standard international shipping this on average take 2 weeks - but i cannot declare this lost until 28 days has past. This service comes with no tracking - TRACKED EXPRESS INTERNATIONAL ------------------- This service should take 7-10 business working days. And also comes with tracking and proof of delivery.
  • How can I order a personalised card?
    Look for the perfect design - all the text can be edited so look for the style of images and font. Fill in the customisation options with exactly what you need and what may need chanigng. A mock up is sent to you after purchase to showcase your custom made card.
  • The card text in the photo is not what I would like it to say - can it say ....?
    Yes! Just leave a note during checkout, and we will make this change for you.
  • Can you make a card in a different language?
    Absolutely! As long as you type out the message exactly as it should be printed in the "note to seller" box during checkout, we can make the card.
  • How will I know which card is which with the scratch panel covering it?
    If more then one similar card is purchased the cards are marked with a little note to let you know whos is whos!
  • I have given the wrong text - HELP
    oh no! don't panic! if you added in the wrong text at checkout don't worry contact Squidgemakes ASAP and a reprint may be able to be done - this service is £1.50
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